Google★★★★★5.0 40+ reviews

Back & neck concerns · Casuarina

When it keeps
coming back,
start here.

Start with an assessment, not another guess. Explore what may be contributing with Dr Jane Hardy—and understand your options before deciding on further care.

Consultation & examinationFindings & recommendationsFirst adjustment, if clinically appropriate
Jane and Kate reviewing lumbar spinal imaging at Casuarina Chiropractic.

Dr Jane HardyChiropractor · B.Chiro

★★★★★

Ashley’s experience

“Jane’s knowledge and experience have made me feel safe, comfortable and confident that I’m in great hands throughout the process.”
Ashley B. · Google review
18 yearsof clinical
experience
Since 2018part of the
Casuarina community
5.0 Google rating
40+ reviews
$195your two-visit
initial pathway

You don’t need another guess.
You need a useful next step.

Recurring concerns can leave you unsure what to try next. You don’t need to arrive with a diagnosis. Bring your questions, your history and what matters to you.

01 / IT KEEPS RETURNING

Good days. Then back again.

Discuss the pattern, what aggravates it and how it affects your everyday life.

02 / YOU WANT CLARITY

Not sure what to make of it?

Work through your concerns and any existing reports, with time to ask questions.

03 / YOU WANT A PLAN

Know what you’re choosing.

Understand the recommendation, relevant alternatives and whether further care makes sense.

Your first two visits

First, we understand.
Then, we explain.

Visit 01 · Consultation & examinationApproximately 30 minutes

Your concerns. A thorough assessment.

Your first visit begins before you arrive. Jane carefully reviews your completed health form, any relevant information shared with Kate, and any existing imaging we’re able to access. This helps her understand the broader context of your concerns and prepare relevant questions before meeting you.

During your appointment, Jane starts by listening to what has brought you in, how it affects your everyday life and what you would like help with. Your conversation then guides a focused examination tailored to your history, presentation and goals.

Let our team know in advance if you have had relevant imaging such as X-rays, MRI or CT, including what was imaged, approximately when, and where it was performed.

Included · Beyond the appointment

Clinical insight. Considered recommendations.

Where needed, Jane works beyond your appointment to interpret relevant imaging and reports alongside your history and examination findings, bringing her clinical experience to the full picture.

This review is included in your $195 pathway, so you return to a considered explanation, individual recommendations and time to discuss your next step.

Visit 02 · Findings & first adjustmentApproximately 20–30 minutes

Clear explanations. Your next step.

Jane explains your findings, reviews relevant existing imaging where applicable, and discusses her recommendations. Ask your questions, then receive your first adjustment if clinically appropriate and you choose to proceed.

Assessment comes before care recommendations.

The experience, in their words

Feel understood.
Feel confident in your next step.

Patients consistently describe Jane as professional, caring and approachable—with Kate helping create a warm welcome from the moment you arrive.

5.0★★★★★

Google · 40+ reviews

Selected Google reviews and excerpts. Names are abbreviated for privacy.

See what your visits include →
Dr Jane Hardy smiling by the coast.

Dr Jane HardyChiropractor & owner · B.Chiro

Meet Dr Jane Hardy

Thoughtful care.
A personal connection.

For Jane, great chiropractic care starts with understanding the person in front of her—what’s troubling you, how it affects your life and what you want to get back to doing.

Graduated in 2008New Zealand College of Chiropractic.
Clinical Excellence AwardAwarded on graduation.
Read Jane’s full story

For Jane, great chiropractic care starts with taking the time to truly understand the person in front of her — how their body is functioning, what may be contributing to their concerns, and what they ultimately want to get back to doing.

Originally from Australia, Jane moved to New Zealand to study at the world-renowned New Zealand College of Chiropractic, graduating in 2008 and receiving the Clinical Excellence Award. After returning to Australia, Jane and her husband Nigel eventually made the Northern Rivers home, opening Casuarina Chiropractic in 2018.

Jane is passionate about providing thorough, individualised care. She believes people deserve more than a quick fix — they should understand what’s going on, why it matters, and the options available to help them move forward. Her approach combines detailed assessment, chiropractic care and, where appropriate, spinal decompression therapy.

Introducing spinal decompression therapy to the practice has allowed Jane to offer another approach for people with more complex spinal concerns, as well as those looking to improve the way their spine moves and functions. She particularly enjoys working with people who are motivated to take an active role in their care — whether their goal is getting back to everyday life, returning to something they love, or seeing what their body is capable of.

Away from the practice, family comes first for Dr Jane. She loves spending time with her husband Nigel and their daughters, Eva and Scarlett, and making the most of the active coastal lifestyle they’re fortunate to call home. Being part of the local community — both as a family and through Casuarina Chiropractic — is something she genuinely values.

For Jane, it all comes back to one simple philosophy: understand your body, look after it well, and never underestimate what it may be capable of.

Book with Jane

Outside the practice

Family, movement
and coastal life.

A little more about the person behind your care.

Jane with Nigel and their daughters by the coast.

Family & local life

Jane with Nigel and their daughters, enjoying time by the coast.

Jane competing in HYROX Brisbane, 2026, with background competitors blurred and the event logo.

An active life

Jane competing in HYROX Brisbane, 2026.

Understanding your care

Care you can
understand.

An assessment is the beginning of a conversation. Explore what happens during your visits and what to discuss before choosing care.

What does the assessment involve?

Your concerns. A thorough assessment.

Jane starts by listening to what has brought you in, how it affects your everyday life and what you would like help with.

Your examination may include posture, spinal movement and hands-on assessment, with neurological testing where appropriate. Jane explains what she is assessing and talks through the findings with you.

If further investigation is recommended, she explains why and what happens next.

How will Jane explain my findings?

At your second visit, Jane explains your examination findings and reviews relevant imaging where applicable. She may use spinal models and your images to make the discussion easier to follow.

There is time to ask questions and discuss the recommended next step. Your first adjustment is included if clinically appropriate and you choose to proceed.

What does an adjustment involve?

An approach chosen for you.

An adjustment is a hands-on technique used to help improve the way an area of your spine moves. Jane offers diversified manual adjustments, drop-table techniques and lower-force Activator methods, along with trigger-point release where appropriate.

The approach is chosen in response to your examination findings, the condition of your spine and your personal preferences. For example, Jane may recommend a lower-force technique when a manual adjustment is not appropriate.

What if I feel nervous about treatment?

Your comfort and choices come first.

Before any adjustment, Jane explains what she has found, the technique she recommends and why she considers it appropriate for you.

She discusses the expected benefits and limitations, any material risks relevant to your circumstances, and the reasonable alternatives available. These may include using a lower-force technique, modifying the approach, waiting, seeking another opinion or choosing not to proceed.

You are encouraged to ask questions and take the time you need. Jane checks that you understand the options and feel comfortable before asking for your consent.

Consent is an ongoing conversation. You can decline a particular technique, ask Jane to stop, pause treatment or change your mind at any time.

Some people notice no immediate change after one adjustment, while others may experience temporary muscular soreness. Responses vary from person to person.

After your first two visits

Clear next steps.
Your decision.

If further care is recommended, Jane will discuss the proposed approach with you. Your response to care helps inform what happens next.

You can ask about the recommendation, the time involved and the costs before deciding whether to continue.

How is ongoing care recommended?

Jane considers how you respond at a subsequent appointment before discussing any ongoing recommendation. The suggested frequency and duration depend on your goals, the condition of your spine and lifestyle factors that may affect progress.

Jane will explain the recommendation and its cost so you can ask questions before deciding whether to continue.

How is my progress reviewed?

Progress is discussed throughout your visits. If care continues, a more formal progress examination is generally completed every 12 visits at no additional charge.

This review considers your response and goals and provides an opportunity to raise concerns or discuss changes to the approach, alternatives or referral where appropriate. Continuing, changing or pausing care remains your decision.

Compare payment options

If ongoing care is recommended and you choose to proceed, two payment options are currently available.

Pay-as-you-go

$78 per adjustment.

Pay for each visit as you attend, with no prepayment required.

Prepay 12 adjustments

$840 total · $70 per adjustment.

This provides the lowest current per-visit fee. There is no expiry date.

If your plans change

You may request a refund of the remaining prepaid balance at any stage. Adjustments already used are recalculated at the standard $78 fee, and the remaining balance is refunded.

Before you decide

A few things
worth knowing.

Need a practical answer before booking? Call the team.

0498 012 334

First visits & fees

What does the $195 include, and what if I don’t receive an adjustment?

Your $195 covers both visits: consultation and examination, explanation of findings, review of relevant existing imaging if applicable, individual recommendations, time for questions and your first adjustment if clinically appropriate. If no adjustment is provided, the total across both visits is $160. Ongoing care beyond these two visits is additional, with recommendations and fees discussed before you proceed.

When will I receive my first adjustment?

Your first visit focuses on consultation and examination. At your second visit, Jane explains your findings and recommendations and answers your questions. Your first adjustment is included at this second visit if clinically appropriate and you choose to proceed.

Why are there two visits, and how long do they take?

The first visit is approximately 30 minutes for your consultation and examination. The second is approximately 20–30 minutes for your findings, relevant imaging review, questions and first adjustment if clinically appropriate. This sequence puts assessment and explanation before treatment.

Do I need to commit to ongoing care?

No. Receiving your first adjustment does not require you to commit to ongoing care. Jane explains her recommendations and any ongoing fees, and you decide whether to proceed.

Preparing for your care

Will I need new X-rays or an MRI?

Not automatically. Imaging is only considered when clinically indicated, and we can arrange a referral if needed. Your care pathway includes review of relevant existing imaging where applicable, but does not include the cost of obtaining new scans. Spinal X-rays may be bulk billed, and MRI scans can often be arranged for approximately $250.

There is no need to organise new scans before your appointment unless advised. If further imaging is recommended, our team will explain the next steps and any separate costs before proceeding.

What should I bring to my first visit?

If you’ve had relevant scans or imaging, please let our team know in advance what imaging, approximately when, and where it was performed. In most cases, we can access the reports or images on your behalf so Jane can review them before your appointment.

Be ready to discuss your symptoms, health history and what you would like help with. You do not need to arrive with a diagnosis.

What if chiropractic isn’t appropriate for me?

Jane may discuss another approach, co-management or referral where indicated. An adjustment is only provided if clinically appropriate and you choose to proceed.

Booking & practical details

What happens when I book?

You will receive an initial confirmation email from our booking system. Kate will contact you when the practice is next open to confirm the details and arrange your paperwork. Please complete and return your forms before your appointment so Jane has time to review them. If you cannot complete them beforehand, arrive 15 minutes early to fill them in at the practice.

What should I wear?

Wear comfortable clothing that is not too bulky. For the examination, you may be asked to remove items from your pockets and take off a belt.

When is payment due, and can I claim a rebate?

Payment is due at the time of your appointment.

If you have private health cover, we can provide a receipt for you to submit to your fund. Any rebate will depend on your level of cover.

Patients referred by their GP under a GP Chronic Condition Management Plan may be eligible for Medicare rebates for chiropractic care. Please bring your valid referral to your appointment.

We also welcome eligible DVA Veteran Card holders with a valid referral for chiropractic care.

How do cancellations and card details work?

Please provide at least 24 hours’ notice if you need to cancel or reschedule. The full appointment fee may be charged for a missed appointment or cancellation with less than 24 hours’ notice.

Card details may be taken to secure your booking. Your card is not charged in advance, but it may be charged if you do not attend or cancel with less than 24 hours’ notice.

Visiting the practice

A welcoming
place to begin.

You will find us at The Commons in Casuarina, in a light-filled practice with parking downstairs.

A little preparation helps.

Complete and return your forms before your appointment so Jane has time to review them. If you cannot complete them beforehand, please arrive 15 minutes early. Tell the team about any previous spinal imaging, including when and where it was performed and the area of your spine that was imaged.

A clearer next step

Start with a conversation.
Decide with understanding.

Your concerns. Your questions. An assessment to help inform what comes next.

Book your first visit

Two visits · first adjustment if clinically appropriate · $195 total

Prefer to call? 0498 012 334
Find us at The Commons
Shop 14 · 480 Casuarina Way
Casuarina NSW 2487
Clinic hours
Mon
6:45–10:30am & 2:30–6pm
Wed
2:30–5:30pm
Thu
6:30–10:30am & 2:30–6pm
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